Please note, our Saint James website store is only authorized to accept returns/exchanges for purchases made on this website (saint-james.com/us). Purchases made through an authorized retailer or in another country cannot be returned to our website store at this time.

All sale or discounted merchandise is final sale and cannot be exchanged or returned.

For full price merchandise, and in the event that your purchase does not meet your expectations, Saint James gladly accepts exchanges and returns of unworn merchandise within 30 days of the date of sale if accompanied by the original invoice / order confirmation. Exchanged or returned merchandise must be unworn, unwashed, unaltered and have original tags intact. Saint James reserves the right to deny an exchange or return if the merchandise does not meet the Return Policy requirements.

About Exchanges: 
Exchanges are possible for full-price merchandise only and strictly against items of equal value to the original purchase ie. same style in a different size / color OR a different style of same value. When sending your item(s) back for an exchange, please include a note in your package indicating the size or color you need instead.
Exchanges for an item of lesser or higher value will be considered a return and a new order will need to be placed. 
Please follow the steps below to send your item(s) back. 

About Returns:
Returns are possible for full-price merchandise only. When sending your item(s) back for a return, please include the original invoice / order confirmation. Once we have received your package and confirmed the item(s) meet our requirements, we will refund your original form of payment. 

How to proceed:
Send your unworn, unwashed, unaltered item(s) with their original tags intact, using the trackable method of your choice, at your expense. Please be certain to insure the package. Saint James is not responsible for shipping fees or lost/stolen packages.

Our return address is:

Saint James USA

247 W 35th St, #16R

New York, New York 10001

Once we receive your package, we will promptly issue a refund in accordance with this policy or process the exchange.  

Saint James gladly honors a one-time price adjustment on full-price merchandise within seven days of purchase if accompanied by the original receipt. Items not purchased at full price are ineligible for price adjustments.